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Data Privacy Policy
Switzerland
Updated 06 May 2021
The Data Privacy Policy for the website www.jeunesseglobal.com/ch follows below.:
The entity responsible for the processing of data via the aforementioned website and with respect to the purchase of products, commissions payment, and the conclusion of distributor agreements in Switzerland:
Jeunesse Global (Europe) Ltd.
Postbus 4122
5604 EC Eindhoven
Netherlands
[email protected]
With respect to other data processing, in particular: accessing your account for matters relating to your requests, fraud prevention, and account management.:
Jeunesse, LLC
701 International Parkway
Lake Mary, FL 32746
United States
[email protected]
(Jeunesse Global Europe Ltd. and Jeunesse, LLC are hereinafter referred to as: Jeunesse)
To exercise your rights regarding data protection, or for any questions regarding the use, collection or processing of your personal information, please contact our data protection officer at: [email protected].
1. Security and Protection of your Personal Information
We consider it our priority to protect the confidentiality of the personal information that you have shared with us and to protect it from any unauthorised access. Consequently, we employ state-of-the-art security standards in order to ensure maximum protection of your personal information.
As a company governed by private law, we are subject to the provisions of the European General Data Protection Regulation (GDPR) and the data protection regulations of your respective EU member state or, in case that you are in Switzerland, the data protection regulations of Switzerland, respectively.
We have implemented measures at a technical and organisational level to ensure that the regulations and requirements relating to data protection are observed and upheld both by ourselves and by our external service providers.
2. Access Data
When you use our website solely for information purposes, in other words, if you do not register with us or provide us with any further information, then we will only collect the personal data that is sent to our server by your browser. If you wish to view our website, we will collect the following data that is technically necessary for us to display our website to you and to guarantee stability and security:
Your IP address
The date and time of the enquiry
The time zone difference versus Greenwich Mean Time (GMT)
The content of the request (actual page)
Access status/HTTP status code
The respective data volume transferred
The website from which the request originates
Your browser
Your operating system and its interface
The language and version of the browser software
However, our web server stores this data separately from other data in the form of W3C web logs with an extended log file format, hence it is not possible for us to associate this data with any specific person. The information is used to monitor and manage the performance and reliability of our web server. In the event of suspected fraudulent activity on our website, these web logs may be used to verify the activities of an anonymous user. Our webservers are situated in Amsterdam, Netherlands.
3. Use of Cookies
In addition to the data listed above, cookies, or similar technologies such as pixels (hereinafter referred to as "cookies") are downloaded and saved on your computer when you visit and use our website. Cookies are small text files that are downloaded by your browser and stored on your end device for the purpose of saving specific information, or image files, such as pixels. The next time you access our website on the same end device, the information stored in the cookies will either be sent back to our website ("first party Cookie"), or to another website to which the cookie belongs ("third party cookie").
On the basis of the information which is saved and returned, the respective website detects that you have already accessed and visited this site through the browser on your end device. We use this information to help us to optimally design and display the website for you, based on your preferences. In this process, only the cookie itself is identified on your end device. Any further storage of your personal data will only take place if you have given us your express consent to do so, or where this is absolutely necessary to ensure that you can use the respective service offered which you have accessed.
This website uses the following types of cookies and their scope and function is explained below:
• Strictly necessary cookies (type a)
• Functionality and performance cookies (type b)
• Cookies that require consent (type c)
With the tools we use, we will inform you of which cookie types are set and used and – if necessary - obtain the corresponding consent before using these cookies.
(1) Strictly necessary cookies (type a)
Strictly necessary cookies guarantee functions without which you would be unable to use our website as intended. These cookies are used only by us and are therefore first party cookies. This means that all information which is stored in these cookies is returned to our website.
Strictly necessary cookies are used, for example, to keep you permanently logged in when you access various websites as a registered user, so that you do not need to enter your log-in data every time you call up a new page.
The use of strictly necessary cookies on our website does not require your permission. For this reason, strictly necessary cookies cannot be disabled or enabled individually. However, you have the option to disable all cookies in your browser at any time (see below).
(2) Functionality and performance cookies (type b)
Functionality cookies allow our website to store information which has already been provided (e.g. registered name or language selection) and to offer you improved and more personalised functions based on this information. These cookies collect and store anonymised data only, therefore they cannot track your movements on other websites.
Performance cookies gather data on how our websites are used, in order to improve their attractiveness, content and functionality based on this information. For example, these cookies help us to determine whether and which sub-pages of our website are visited, and which content is of particular interest to users. Specifically, we detect, for example, the number of times a page is accessed, the number of sub-pages called up, the time spent on our website, the order in which pages are visited, which search terms led you to us, the country, the region, and sometimes the town in which the access originates, and the number of mobile end devices accessing our web pages. We also record movements, or "clicks", and scrolling of the computer mouse, in order to understand which areas of our website are of particular interest to users. This enables us to tailor the content of our website more specifically to the needs of our users and to optimise our service. Your computer's IP address, which is sent for technical reasons, is anonymised automatically and does not allow us to draw any conclusions about the identity of any individual user.
You can deactivate the use of functionality and performance cookies at any time by changing your cookie settings accordingly.
The legal basis for this data processing is justified by legitimate (overriding) interests of the controller, as processing is necessary to safeguard our legitimate interests, and in our opinion, is not outweighed by interests or fundamental rights and basic freedoms that necessitate the protection of your personal data.
(3) Cookies that require consent (type c)
Cookies which are neither strictly necessary (type a), nor functionality or performance cookies (type b), are used only after you have provided your consent. This includes cookies which are sometimes used by external advertisers (third party cookies) for the purpose of collecting information about the users of visited websites, and to create target group oriented advertising for the user.
If you have given us your consent to use these cookies, we will set the following cookies:
- Facebook pixel
We use "Facebook Pixel" on our website, which is a service of Facebook Inc., 1601 S California Ave, Palo Alto, California 94304, USA (hereinafter referred to as: "Facebook"). Facebook Pixel allows Facebook to display our advertisements on Facebook, so-called "Facebook Ads", only to those Facebook users who have visited our website, in particular those who have shown interest in our online offer or in specific topics or products. Facebook Pixel makes it possible to check whether a user was forwarded on to our website after clicking on our Facebook ads. Facebook Pixel uses cookies, which are small text files that are stored locally in the web browser's cache on your end device. If you have logged into Facebook with your user account, the visit to our online range is stored in your user account. The data collected about you in this way remains anonymous for us, consequently this data cannot be used to draw any conclusions or make any associations regarding the identity of the user. However, Facebook can associate or link this data to your local user account. We have no influence on the scope or the further use of data that is collated by Facebook via the use of Facebook Pixel. To the best of our knowledge, Facebook receives the information that you have accessed the corresponding section or area of our website, or clicked on one of our advertisements. If you have a Facebook user account and are registered, Facebook can associate the visit with your user account. Even if you have not created an account with Facebook or have not logged in, it is possible that Facebook will detect and store your IP address, and where applicable, other identifying features.
We use Facebook Pixel for marketing and optimisation purposes, in particular to be able to bring you relevant and interesting advertisements on Facebook, thereby improving our products and services, making your user experience more memorable and preventing nuisance advertisements.
You may object to the collection of your information by Facebook Pixel as described above and the use of your information to show you Facebook ads at any time. You can choose which types of advertisements you see on Facebook by changing your settings on the following Facebook web page: https://www.facebook.com/settings?tab=ads .
We wish to point out that this setting will be deactivated if you clear your cookies. You can also deactivate cookies that are used for reach metrics and advertising purposes via the following websites:
http://optout.networkadvertising.org/
http://www.aboutads.info/choices
http://www.youronlinechoices.com/uk/your-ad-choices/
We wish to point out that this setting will also be deactivated if you clear your cookies.
You will find further information from the third party provider regarding data privacy on the following Facebook page: https://www.facebook.com/about/privacy.
You will find information on Facebook Pixel on the following Facebook page: https://www.facebook.com/business/help/651294705016616.
For further information on the collection and use of your data by Facebook, your rights in this regard and how to protect your privacy, see Facebook's Data Policy at https://www.facebook.com/about/privacy/.
The above information relating to the processing of data by Facebook is to the best of our knowledge and the information received from Facebook, and we do not guarantee their accuracy, timeliness and completeness. To the extent permitted by law we exclude any liability for the processing of data by Facebook and compliance of the data processing by Facebook with applicable data protection provisions.
- Facebook plug-in
Jeunesse uses so-called social plug-ins ("plug-ins") of the social network Facebook, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The plug-ins have a Facebook logo or the extension "Social plug-in of Facebook" or "Facebook social plug-in". You will find an overview of Facebook plug-ins and their appearance here: http://developers.facebook.com/plugins.
If you call up a page on our website which contains this kind of plug-in, your browser will create a direct connection with the Facebook servers, provided that you have already given us your consent to the use of this cookie. The plug-in content is sent directly by Facebook to your browser and integrated in the website.
By integration of the plug-in, Facebook receives the information that your browser has accessed the corresponding page on our website, even if you do not have a Facebook account, or are not logged into Facebook at the time. This information (including your IP address) is sent by your browser directly to a Facebook server in the USA, where it is stored. Please see also section 13, in particular with regard to the measures implemented by Jeunesse to bring the level of data protection as close as possible to that of Switzerland.
If you are logged into Facebook, Facebook can directly associate your visit to our website with your Facebook account. If you interact with the plug-ins, for example, you click on the "Like" button, or leave a comment, the corresponding information is also sent to a Facebook server, where it is stored. The information is also published on Facebook and is visible to your Facebook friends.
Facebook can use this information for the purpose of advertising, market research and to design Facebook pages according to user preferences. For this purpose, Facebook creates usage, interest and relationship profiles, for example, to evaluate your use of our website with respect to the advertisements displayed to you on Facebook, to inform other Facebook users of your activities on our website and to deliver other services related to the use of Facebook.
You can find out more about the purpose and scope of data collection and the further processing and use of data by Facebook, as well as your rights in this regard and how to change your preferences to protect your privacy, in Facebook's data privacy policy: http://www.facebook.com/policy.php.
The above information relating to the processing of data by Facebook is to the best of our knowledge and the information received from Facebook, and we do not guarantee their accuracy, timeliness and completeness. To the extent permitted by law we exclude any liability for the processing of data by Facebook and compliance of the data processing by Facebook with applicable data protection provisions.
- Twitter plug-in
Functions of the Twitter service are integrated in the Jeunesse web pages. These functions are offered by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA. By using Twitter and the "re-tweet" function, the websites you visit are linked to your Twitter account and are visible to other users, provided that you have already given us your consent to the use of cookies. Data is also sent to Twitter’sservers that may reside in the U.S. or other countries. We wish to point out that, as providers of the pages, we do not receive any information regarding the content of the data which is transmitted, or its use by Twitter.
For further information, see Twitter's data privacy policy at http://twitter.com/privacy. You can change your Twitter privacy settings in the account settings at http://twitter.com/account/settings.
To the extent permitted by law we exclude any liability for the processing of data by Twitter and compliance of the data processing by Twitter with applicable data protection provisions.
- YouTube plug-in
The Jeunesse website uses plug-ins from YouTube. The operator of the website is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit one of our pages which contains a YouTube plug-in, a link is created to the YouTube serversthat may reside in the U.S. or other countries, provided that you have already given us your consent to downloading this cookie. The YouTube server is then informed of which of our pages you have visited.
When you are logged into your YouTube account, you allow YouTube to directly assign your browsing behaviour to your personal profile, provided that you have already given us your consent to the use of cookie.
For further information on how user data is handled, see the YouTube's data privacy policy at https://www.google.de/intl/de/policies/privacy
To the extent permitted by law we exclude any liability for the processing of data by YouTube and compliance of the data processing by YouTube with applicable data protection provisions.
- Instagram plug-in
The Instagram plug-in is used on the Jeunesse website and is operated by Instagram LLC., 1601 Willow Road, Menlo Park, CA 94025, USA ("Instagram"). The plug-in takes the form of an "Instagram camera" with the Instagram logo. You will find an overview of Instagram plug-ins and their appearance here:
http://blog.instagram.com/post/36222022872/introducing-instagram-badges
When you call up a page on our website that contain this kind of plug-in, your browser creates a direct link with the Instagram servers. The plug-in content is sent directly to your browser and integrated in the page by Instagram. By integrating the plug-in, Instagram receives the information that your browser has called up the corresponding Jeunesse website, even if you do not have an Instagram profile, or are not logged into Instagram at the time. This information (including your IP address) is sent by your browser directly to an Instagram server in the USA, where it is stored.
If you are logged into Instagram, Instagram can assign your visit to the Jeunesse website directly to your Instagram account. If you interact with the plug-in, for example, you click on the "Instagram" button, this information is also sent to an Instagram server, where it is stored. The information is also published on your Instagram account, where it is visible to your contacts.
You can read more about the purpose and scope of data collection and the further processing and use of data by Instagram, as well as your rights in this regard and how to change your preferences to protect your privacy, in Instagram's data privacy statement:
https://help.instagram.com/155833707900388/
If you do not want Instagram to directly associate the data collected via our website with your Instagram account, you will need to log out of Instagram before you visit the Jeunesse website. You can also prevent all Instagram plug-ins from downloading using add-ons for your browser, for example using the "NoScript" script blocker (http://noscript.net/).
The above information relating to the processing of data by Instagram is to the best of our knowledge and the information received from Instagram, and we do not guarantee their accuracy, timeliness and completeness. To the extent permitted by law we exclude any liability for the processing of data by Instagram and compliance of the data processing by Instagram with applicable data protection provisions.
This data processing under this section 3 (3) is carried on the basis of the consent which you have given.
(4) Managing and clearing all cookies
You can also change the settings and preferences in your web browser to automatically prevent all cookies from downloading onto your end device, or be prompted each time to agree to a cookie being set. You can also delete cookies which are set once at any time. You can read about how all this works in detail in the Help section of your browser. Please note that disabling all cookies may result in limitations in the functionality and certain features of our website.
Additional opt-out for marketing cookies
In addition, you can manage cookies which are used for online advertising, also using the tools developed in many countries as part of self-regulation programs, such as those based in the USA https://www.aboutads.info/choices/ or those based in the EU http://www.youronlinechoices.com/uk/your-ad-choices.
4. Contact
If you make an enquiry or request using our contact form, only the personal information that you have provided will be collected and processed. The information that you provide in a contact request will be collected, processed and used solely to handle your enquiry.
This also includes the forwarding of this information to the internet service provider in charge of hosting our online presence. In this case, Jeunesse observes the principle of data minimisation. It shares only the minimum information which is absolutely necessary to process the enquiry. The information will also be used in order to communicate with you personally. Jeunesse does not forward your personal information provided to Jeunesse by the contact form to other third parties without your express consent, which is revocable any time.
Subject to the next paragraph, this processing of data is justified by the data subject’s consent. Subject to the next paragraph and exceptions pursuant to applicable legal provisions, Jeunesse stores this information until consent it revoked.
If your request using our contact form is in relation to ordered products or any contract you have entered or intend to enter into with Jeunesse, Jeunesse stores the received information as long as this is required for processing your request and any contract relating thereto. If required due to legal retention periods or in case that the data is related to any possible claims, respectively, Jeunesse will store the data until the corresponding retention period or the limitation period applicable to the corresponding claim has expired.
5. Collection of Personal Data as part of Contract Conclusion and Payment
Personal data will only be collected to the extent that you voluntarily disclose this information during the order process or registration process. The following information is saved as part of an order:
1. Name,
2. Address,
3. Telephone number,
4. Email address,
5. and possibly a delivery address that is different to the billing address,
6. Payment information.
Jeunesse uses this data solely for the purpose of execution of the agreement, and to communicate with you where necessary. This includes the initiation, conclusion, processing, guarantee, and where applicable, the cancellation of the purchase agreement. The information is retained until the purchase agreement has been executed in full and applicable retention periods and limitation periods expired.
6. Collection of Personal Information on Distributors
If you register with us as a Distributor, we will process additional personal data from you.
To conclude the agreement, we require the following personal information from you:
Title, name, address, email, telephone number, IP address, credit card number and expiry date, bank details, user ID and one or more of the following: Personal ID card number, tax ID number, pass number, social security number, a scanned copy of your personal ID card.
We also save your IP address and the date and time of your enquiry to allow us to detect fraud in a timely fashion.
This data processing is necessary for the establishment and execution of a contract as a Distributor It also takes place for the purpose of safeguarding the legitimate interests of Jeunesse.
For marketing purposes, Jeunesse processes the following personal information that you have forwarded to Jeunesse as part of your activity as a Distributor, or for which you have voluntarily given your consent to Jeunesse for the execution of the contractual relationship: Name, country of residence, photo, head shot image, voice recording and your statement of recommendation.
This information will be used in marketing, advertising and training materials on the radio, on the internet, in the press, in television broadcasts (including cable and satellite satellite transmissions) and in audio and video recordings. For this purpose, your personal information as listed above will be held for up to 7 years.
This data processing is necessary for the execution of a contract as a Distributor and is based on the consent that you have given It also takes place for the purpose of safeguarding the legitimate interests of Jeunesse.
As a Distributor, you will also have access to the back office. In this back office, you will have an overview of the orders that you have originated. For this purpose, you will see the following data:
Order number, order date, Distributor ID, name, products, order status, payment status, shipping date.
This information is only required for the calculation and traceability of your commission claims..
You can also obtain a team overview in the back office. Here, you will be given information on the Distributors that you have acquired in your downline. For this purpose, you will see the following data:
First name, surname, place of residence and country, user name, registration date, number of Distributors, number of customers acquired, date of last login, time of last participation in a webinar, account status or cancellation date, career progression level of the Distributor.
This information is only required for the calculation and traceability of your commission claims.
To process commission payments, we require the following information:
Tile, name, address, bank details.
You will also receive information here on the orders that have been authorised by other Distributors and/or customers. For this purpose, you will see the following data:
Order number, order date, order type, sum paid, name and address from shipping and invoicing information, tracking number, order source (originator).
This information is only required for the calculation and traceability of your commission claims..
Due to the requirements of commercial and tax legislation, we are obliged to store your address, payment and order data for a period of ten years or as long as applicable retention periods and limitation periods expired. However, after two years following the termination of your distributor contract, we restrict processing, i.e. your data is used only to comply with the legal obligations.
Furthermore, further to the complete processing of the contract, which also includes full payment of the agreed fees, and subject to the expiry of applicable retention periods and limitation periods the Distributor's data will be deleted.
We forward your personal information to third parties only to the extent that is necessary to execute the contract or to safeguard our legitimate interests.
For this purpose, the Distributors receive the following data from your sponsor:
First name, surname, country of registration.
Your sponsor receives the following information:
Your first name, surname, email, telephone number and user name.
This data processing is only required for the calculation and traceability of your commission claims. The information will also be required by your sponsor for your training and support.
We also use external service providers (data processing companies) to execute the contract. Separate data processing agreements are drawn up with these service providers and any third parties to which the data is provided to ensure the protection of your personal information. To carry out payment of your commission via PayCard, Allied Wallet and PayPal in the European Union and globally, we pass on the following information:
First name, surname, place of residence and country, user name, email, a scanned copy of your personal ID card and a photo for identification purposes.
This processing of data is based on the execution of the purchase agreement and on the basis of the consent which you have given.
7. Forwarding of Data to Third Parties
Customer data is forwarded to third parties only to the extent necessary for the purpose of contract processing. We also use external service providers (data processing companies) to execute the contract. Separate data processing agreements are drawn up with these service providers to ensure the protection of your personal information.
To carry out the delivery, the customer's first name, surname, address, email and telephone number are forwarded to the shipping companies EMARC, FedEx and TNT to enable them to complete the delivery.
To process the payment, the Distributor's payment details, namely their first name, surname, address, email, telephone number, date of birth, account details and IP address are forwarded to credit institutes or payment intermediaries. These are: Optimal, Worldpay (UK) Limited, Paysafecard.com USA, Inc., Paypal (Europe) Sarl et Cie, SIX Payment Services (Austria) GmbH, AlliedWallet Ltd., Global Collect Services, B.V. dba Ingenico, Klarna AB (PUBL), International Payout Systems, Inc., GlobalOneTree and Chase Paymentech Europe Limited.
For the purpose of timely fraud detection, the following information on the Distributor is passed on to Accertify Inc., a subsidiary of American Express in the U.S.:
First name, surname, address, email, telephone number, date of birth, Jeunesse account name, password, history and where applicable, notes that were added by Jeunesse departments, IP address, order data (including date, time, shipping costs, VAT, browser cookies, IP address, billing address, payment method, currency, failed attempts), billing data (including invoice name, address, telephone number, card type, card number, CVV code, authorised amount and card expiry date).
The external service provider and in particular the credit institutes or payment intermediaries may also be located abroad. Please see in this connection also section 13, in particular also with regard to the measures implemented by Jeunesse to bring the level of data protection as close as possible to that of Switzerland.
To the extent permitted by law we exclude any liability for the processing of data by the external service provider and compliance of the data processing by the external services provider with applicable data protection provisions.
8. Testimonials / Product Reviews
Jeunesse offers you the option to submit product reviews. The personal information that you make available to us in this regard based on the consent you have given voluntarily may be published on the Jeunesse website and on the social media used by Jeunesse for marketing purposes, as clarified under Section 6 of this data privacy policy. Your product review may be published for up to 60 months, depending on whether the products you have reviewed are still offered for sale by Jeunesse.
We wish to point out that the processing of your information that you provided in this context by third parties lies outside the responsibility and/or control of Jeunesse. To the extent permitted by law we exclude any liability for the processing of data by third parties and compliance of the data processing by third parties provider with applicable data protection provisions.
If you wish to remove your product review from the Jeunesse website and/or from social media at an earlier date, you can contact our data protection officer by sending an email to: [email protected].
This processing of data is carried out based on the consent that you have given and to safeguard the legitimate interests of Jeunesse.
9. Facebook Fan Page
For the information service offered on Facebook, Jeunesse accesses the technical platform and the services of Facebook Ireland Ltd., 4 Grand Canal Square Grand Canal Harbour, Dublin 2, Ireland ("Facebook").
Jeunesse makes the following information available on our Facebook fan page for the purpose of data processing:
(1) Responsible Persons
The processing of your personal data on the Jeunesse Facebook fan page is carried out with the joint responsibility of:
Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland
(2) Data Processing
When you access a Facebook fan page, the IP address of your end device is sent to Facebook. According to information provided by Facebook, this IP address is anonymised and is deleted after 90 days, at least if it is a Swiss IP address. Facebook also stores additional information on the end devices of its users, e.g. the web browser in use. This means Facebook may be able to assign IP addresses to individual users. When you are logged into your Facebook account while visiting our fan page, a cookie with your Facebook ID is downloaded onto your end device. Using this cookie, Facebook can see that you have searched for our fan page and how you have used this page. Facebook uses this information to present you with customised content or advertising.
If you do not want Facebook to do this, you should log out of your Facebook account or disable the "Stay logged in" function. We also recommend that you clear all cookies, close your browser and restart your device. This process will delete Facebook information that Facebook can use to make an association with you.
However, if you wish to use the interactive functions of our fan page, you will need to log back in to Facebook using your Facebook log in data. This will also allow Facebook to make an association with you again.
How Facebook uses data from the visit to Facebook pages for its own purposes, the extent to which activities on the Facebook page are assigned to individual users, how long Facebook stores this data and whether data from a visit to the Facebook page is forwarded to third parties is not clearly or definitively specified by Facebook and is not known to us. As users of our fan page, we can only refer you to the information provided by Facebook on data privacy.
The data collected about you is processed by Facebook and as part of this processing, may be sent to countries outside Switzerland. Please see also section 13, in particular with regard to the measures implemented by Jeunesse to bring the level of data protection as close as possible to that of Switzerland.
The information that Facebook receives and how this is used is set out by Facebook in general terms in its data privacy policy. Here you will also find information on how to contact Facebook and the options for changing your preferences for advertisements. The data use guidelines are available at the following link: https://www.facebook.com/about/privacyshield
You can view Facebook's data use policy in full here:
https://de-de.facebook.com/full_data_use_policy
Facebook's privacy policy contains further information on data processing:
https://www.facebook.com/about/privacy/
You can set opt-out preferences here: https://www.facebook.com/settings?tab=ads and here http://www.youronlinechoices.com
As the operator of the Facebook fan page, we are unable to assess the forwarding and further processing of user personal data in third countries, for example, the USA, and the associated possible risks to you as a user.
(3) Insight Function
As part of the so-called "insight" function, Facebook offers a range of statistical data for SBS-Legal as a fan page operator. These statistics are generated and provided by Facebook. As the operator of the fan page, we have no influence on the generation of this data, and in particular, we cannot prevent this function. As part of the "Insights" function, we are able to view the following information for the categories "Fans", "Subscribers", "Number of persons reached" and "Interacting persons" for a definable period:
Page activities such as page accesses, page previews, transactions on a page, reach activities such as "Like" data, number of persons reached and recommendations, post activities such as post engagement, video views, comments and shared content.
Statistical information on the Facebook groups which are connected to our fan page is also provided to us. In accordance with the Facebook terms of use, to which every user has agreed when creating a Facebook profile, we can also identify the subscribers and fans of the page and their profiles, and view other information shared by them.
Facebook provides further information on the above at the following link:
http://de-de.facebook.com/help/pages/insights.
Jeunesse uses this data available in an aggregate form to make posts and activities on its fan page more attractive for users, for example, to plan the content and timing of posts. The legal basis for this data processing is, namely our legitimate interest in improving and optimising our offer.
(4) Retention Period
We will retain the information sent by Facebook only until you request that it is deleted or anonymised.
If you wish to opt out of the data processing outlined here in the future, then please deactivate the link between your user profile and our fan page by using the functions "Unlike this page" and/or "Unsubscribe from this page".
(5) Your Rights as an Affected Person
For any information enquiries or other questions regarding your rights, which are set out at the end of this data privacy policy, we recommend that you contact Facebook directly, as only Facebook has full access to the user data. However, if you do send your enquiry to us, we will of course process it as well as forward it to Facebook.
The above information relating to the processing of data by Facebook is to the best of our knowledge and the information received from Facebook, and we do not guarantee their accuracy, timeliness and completeness. To the extent permitted by law we exclude any liability for the processing of data by Facebook and compliance of the data processing by Facebook with applicable data protection provisions.
10. Newsletter
If you are a customer and/or distribution partner of Jeunesse, we will send our newsletter, in which we inform you of the latest Jeunesse offers and promotions, to the email address that you have provided to us. We will only send you our newsletter if you have agreed that we can do so.
You can opt out from receiving the newsletter and unsubscribe at any time. You can opt out by clicking on the link provided in every newsletter email, or by sending an email [email protected].
This data processing is carried out based on the consent you have given us.
11. Your Rights as an Affected Person
To the extent provided for by applicable data protection law, you are entitled to request information about your data at any time and free of charge, and to demand its correction, deletion or blocking, or the transmission of the data to an entity of your choice. You may also revoke your consent to the processing methods at any time with immediate effect for the future. If you would like further information about how your personal information is stored, or you wish to exercise one of your aforementioned rights, then contact [email protected]
Furthermore, you have the right to submit a complaint about our processing methods at any time to the competent regulatory authority. Your competent regulatory authority is the regulatory authority based in your country of residence.
12. Minors
Our products and services are aimed primarily at an adult market. Persons under the age of 18 years should not send us personal information without the consent of the parent(s) or legal guardian(s).
Jeunesse is subject to the investigatory powers of the U.S. Federal Trade Commission.
Jeunesse must disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
In the context of an onward transfer, Jeunesse has responsibility for the processing of personal information it receives and subsequently transfers to a third party acting as an agent on its behalf. Jeunesse shall remain liable if its agent processes such personal information in a manner inconsistent with Jeunesse, unless Jeunesse proves that it is not responsible for the event giving rise to the damage.
13. Transfer of data abroad
Jeunesse may transfer your data worldwide to foreign contries for the purpose of processing the data as outlined in this Privacy Policy. Jeunesse implemented the following measures to bring the level of data protection as close as possible to that of Switzerland.
- in case that the foreign country to which the data is transferred is listed by the competent Swiss authorities as country guaranteeing an adequate data protection level, adequate data protection is guaranteed by the corresponding foreign data protection laws, to include the EU and EEA member countries, Argentina, Canada, New Zealand, and Uruguay;
- In case of transfer to other foreign countries where an adequacy determination has not been made, Jeunesse had entered into standard contract clauses approved by the competent data authorities.
